Testimonials

See What Customers Say About Hong Kong Toy Club

Testimonials from Hong Kong Toy Club customers


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"The 'Can Do' Attitude, which is very rare in Hong Kong and courteous and friendly service!

I was so impressed with your service the first time, and was not disappointed this time again.

All your staff that I came in contact with were professional and friendly, and most importantly with 'Can do' attitude. Hiring your company is always a pleasure!"

-- Tjasa


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"Pleasant experience! Will use again."

-- Selia


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"Your staff came ahead of time which ended up making my final preparations for the party much easier. They were quick and very helpful. I was extremely pleased. It was exactly what I needed, masterly executed."

-- Madrona


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"Thanks for the arrangement. The service is great and the people are so professional. Thanks a lot!!"

-- Carol



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"V good. The helper was excellent. V courteous and helpful."

-- Amy


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"First, your customer service was superb and can't ask for more. She knew exactly what I've wanted and kept changing invoices for me and very patient. So, thank you! I've asked a friend to be in touch for her hire. 
 
"Second, timing was important and you guys had delivered not just on time but before time and not rushed us to return your toys at all! That was great so kids would gradually find new things to do whilst toys are slowly being collected. 
 
"Third, magician was amazing! Please send our comment to him. He came earlier then expected but that was great because he helped with the cake part. He gave us the giant bubble act which all kids and adults loved and his show overran which was totally unexpected and we thank him for that. After his show, we've had several of friends asking for his contact and also contacts for the toys. We have kindly given out contacts and perhaps few will be in touch with Hong Kong toy club soon."

-- Canny


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"Thank you, HK toy Club. This is already the forth time (can't recall) I order bounces from you guys.
The kids had a LOT of fun on the toddler zoo playland!! And thanks for the complimentary balls.
Looking forward for the next party with you guys!"
 
-- Margaret


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"I would like to express my appreciation to your service ! The party was successfully held with the exciting shark slide and most importantly, your crew's assistance. I would like to thank
your staff who had safe guarded the party, without his present, the kids and parents won't be enjoyed! Thank you for giving my son a such memorable birthday!!"

-- Cherry


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"Thank you – the kids LOVED the toy cars and they made my son’s 3
rd birthday great."

-- Catherine




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"Your service is excellent. I will definitely recommend others and if i do any party next time."

-- Srikanth



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"Really fantastic! Thank you to all the team
 
The kids had the best time and the whole process was seamless
 
Thank you!!"

-- Brooke


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"Just a thank you note to express our sincere gratitude and appreciation for the excellent and professional service of Hong Kong Toy Club.

The children, parents and teachers of our Sunday Schools have had great fun with the Big Shark Splash and Slide Bouncy.

We have no doubt that Hong Kong Toy Club will be our first choice for future activities and recommendation to our friends.

Thank you very much and God bless!"

-- Sr Wong


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"Just to thank you for organising the toys for our party yesterday.
Everything went so smoothly - your delivery came on time and was quick to set up and take down.
Would definitely recommend your company and hopefully use you again for future events."

-- Dina



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"Usually I have a ton of commentary where companies can improve. With Hong Kong Toy Club, I have been beyond satisfied with your work, your website, your employees. It's WONDERFUL to have such an accommodating company that actually caters to customer's needs. Two thumbs up, Hong Kong Toy Club!!"

-- Amber


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"Excellent service thanks so much. Our kids had a fabulous event."

--Lynne


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"Just wanted to say thanks! The balloon twisting guy did a great job, lots of very cool elaborate creations, and the kids loved it!"

-- Elena


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"Thank you for your Castle today, kids had a lot of fun and your guys are also very nice. So big thanks from our family.)"

-- Svitlana


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"I wanted to thank you so much for the excellent service you provided me and at such short notice last Sunday. I wrote to you on Friday and you were able to arrange the bouncy castle we wanted at our sons bday 2 days later. Not only were you speedy at replaying to me to notify me that you were working on our request, you kept me very well informed and I was really impressed with the service provided. On the day, the delivery man arrived with plenty of time. He was friendly, efficient and asked us where we'd like the castle set up and which direction. He was equally brilliant when tidying up afterwards.
 
I will definitely use your service again in future and will not hesitate to recommend you to others."

-- Catalina


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"Thanks so much! Excellent service. You have efficient staff and well set up at exactly 2 PM. Very professional! I wouldn't hesitate to recommend to my friends!"

-- Lea



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"Party went great. As usual, your services are excellent. Thanks."

-- Cecile



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"Just wanted to write to thank you for all your help with arranging last Saturday's booking of the bouncy castle for my sons - they, and all kids attending, had a ball - it was a hit! 
 
The professionalism of your employees and timely delivery was noted by us and parent attendees as well - we have been super impressed with your company and will certainly recommend you to others."

-- Jason


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"All the children had a joyful time with the toys in the party yesterday . Thank you for the 2 staffs to deliver and set up the toys very efficiency and good."

-- Pansy


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"The guys gave great service and the kids had a great time!!! Thanks."

-- Amy


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"Thank you for the excellent service. Every thing was perfect from start to end. We will definitely recommend you and use your service again"
 
-- Cecile

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Fabulous!!!! Thank you so much. Everything was great. Our party animals loved the transformer - a lucky last minute addition.  In fact it catered to all ages! We had many requests. I'll send your website link to the 60 who enjoyed the party!

-- Vandana


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"Just wanted to send a big thank you for yesterday !! Everything went well!"

-- Renee


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"We had a wonderful party, thank you so much for your great service!! All the kids had great fun and it was very safe at the same time! We really appreciate it and will definitely contact you again for the next time, and we'll also refer you to our friends!"

-- Xiaomu


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"Thank you so much for your toys and thanks your assistant for giving us a great help. 
And I find that your ride-on cars and track are very gorgeous. Our children have so much fun."

-- Karmen



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"Thank you very much for your service team! 


We’ve had a great night / party and it wouldn’t have happened without your help, we’ll definitely be back for our next party, thanks!!"

-- Sarah

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"Thank you so much for yesterday. The birthday girl and boy had the best time. I think they bounced for 4 hours straight!

The bouncy castle was perfect for 2/3year olds and the balloons went down a treat too!

Tables were perfect for a short rest from bouncing too!"

-- Hannah

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"I was extremely impressed by Toy Club yesterday. The person came early, which was much needed – so everything was set up and we had time to get comfortable with the toys before our guests arrived. He came on time, but not early, to pick them up. The person spoke really good English and we were able to ask him questions and to have a conversation with him.
The toys were in good conditions – better than the ones I rented last year.
Many thanks for making our party so enjoyable and for providing the service you do"

-- Joy


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"We had the world map pool and slide for my 7 yo daughter's party and they had a blast! Ended up all the kids spent the entire three hours in the water and i shouldn't have got them any other entertainment… not the cake too!!! 
Thanks for the service! The delivery guy was great!  Very helpful, he even helped me out with airing the beach balls… saving a lot of my breath!"

-- Jennifer


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Thank you so very much for all the help. Was a fantastic party! Many thanks!

-- Mika


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"I just want to send a thank you note to your company.  The kids had a wonderful time with the bouncy castles and all the toy cars and house.
 
In addition, we appreciated the help of your staff (2 men).  They did come on time and provide such a good service.
 
We will definitely refer your company to friends and relatives.
 
Thanks so much!"

-- May


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"Thanks for the arragements, we had a good time at our party. Both the entertainers were very good and the kids had a good time."
-- Reena


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"Thank you for the professional and timely service for my daughter's birthday party last Sunday.  This is the first time I have used HKToyClub and will certainly use you again.  In particular, I would like to note that the employee/crew that delivered and set up the tables, ball pool and slide was extremely courteous and professional.  When he arrived I had two sleeping children and he was kind enough to keep noise to a minimum and close doors where possible to limit the noise.  Upon pick-up there were many guests still around, he was not pushy, but quickly and quietly went to work to dismantle the toys and tables without disrupting guests.
I am not sure if it is toys club training,  a great employee or combination of both, but wanted to let you know."

-- Crystal

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"I would like to thank all the staff the came yesterday. They were very friendly, professional and made the event truly memorable for my son!

-- Mrs Lee


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"I would like to feedback that the bouncy castle was a great hit at the party. It was age appropriate and the slide was just the right height for 4 year olds.
 
Thanks again and perhaps we look forward to using your company again!"

-- Yann



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"
I just want to say that we were very pleased with our toys rental last weekend. The kids thoroughly enjoyed the use of your toys and the service provided by your delivery team was friendly and efficient."

-- Elise



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"I didn't get a chance until now to thank you and your team so much for a truly professional and excellent service which helped to contribute to Sabrina having the best 2nd Birthday party she could have asked for. Your guys were excellent from start to finish. The castle did come down temporarily but they were quick to return and gave us an extended time at the end. Please pass on our thanks to the team also. I will certainly recommend your company, it has been a real pleasure to deal with you from the word go."

-- Sarah-Jane


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"Everyone loves the big big bouncy castle and they are amazed with the size and style!! All the kids had lots of fun!!! Great job ^_^"

-- Letty



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"I’d like to say thank you to your company, and especially to the assistant, who helped in our party yesterday!!! My boy was so so excited and couldn’t leave the play room at all!!! The kids wouldn’t be playing so happily and had so much fun without his help!!!

Thank you once again!!! I’m sure I’ll refer your company to my friends!!!"

-- Joyce


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"The bouncy castle was great, thanks. 
 
We'll probably be looking to book again for my daughter's birthday next month.
 
Best wishes and thanks again."

-- Angela


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"Kids loved the toys, thank you!!!"

-- Laura


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"We are very happy with your company services and that the bouncing castle and balloon twisting lady (Yuki) we hired through you were a great success at the party. 

All 22 children we had at the party were extremely happy, so were their parents. 
 
The set up man was very nice and helpful and I have already recommended your company services to few families who will be contacting you shortly.
 
Thank you once again and look forward to use your services again during our next party!"

-- Katia



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"Everything was great. The castle was delivered and packed up on time kids loved it!  Very easy would definatley use hong kong toy club again"

-- Donna


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"I just wanted to email and say what a pleasure it was to deal with your company, from initial booking to collection on the day everything went smoothly. Most of all the children loved the ride-on toys at the party and there wasn't a moment without someone enjoying them. One Mum commented her son didn't use his feet all party! Thank you."
 
-- Erica


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"It's me again!! Our last party was a big success and I'm happy to rent toys again for my daughter's upcoming birthday party."

-- Aileen


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"Everything was great!

Face painter was amazing! Top quality, on speed and accuracy, and friendly disposition...worth every penny.

Very happy with the party and service your group continues to provide to our parties.

Thanks - see you again soon!"

-- Michael


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"I thank you again for your excellent service.  While most companies in HK are efficient, not every one of them offers friendly and courteous service like your company.  I really appreciate it and please pass my thank you to your staff.  I'm a very satisfied customer and I will recommend my centre to rent with Hong Kong Toy Club again in the future."

-- Laura

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"The party was a great success.  You should have seen my son’s face when he saw the bouncy castle inflating outside our window, in the garden!  The service was excellent and thank you for trusting us when you couldn’t see the payment in your account until Saturday. The two lads were very polite, organised and reliable. I will recommend Toy Club in the future."

-- Sarah


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"Thank you so much for your fabulous cars. They were a huge success. The party was brilliant and the kids LOVED them! Thank you!!!"

-- Lucy

 

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"Just a quick message to say thanks so much for the great trains you supplied for our party last Saturday. The kids (and parents!) all loved them and had a great time. Your customer service was also really good, you made the set-up and take-away really easy and unobtrusive. We'll definitely be recommending you to our friends!"

--
Kathryn

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"The kids on the party definitely had lots of fun with the bouncy castle.  With bouncy castle in a party, I didn't need to do much extra to entertain guests but just enjoy as much as I can.  It was wonderful.  Thx so much.  I surely will recommend your service to my friends and family."
 
-- Bianne

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"Thank you and your crew!! You guys made me a miracle!!! We had a successful party and it's all because you guys are absolutely fantastic!!!
Thanks a million!!! And I'll ensure to book our next castle with u guys too!!

Amazing work!"

-- Cat

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Thank you for your email.  The bouncy castle was a hit with the kids and the delivery, set up and collection very smooth and professional.  I will be sure to use you again and refer you to other friends for special occasions.

-- Tasha

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"It was good.  Thanks so much for your service."

-- Agnes


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"The children had a great time. Your service is very good with prompt delivery and set-up.  Most importantly, your bouncy castle is very clean."

-- Joanne

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"The kids LOVED the bouncy castle, it made the party! Thank you so much for your suggestion and all the work your team put it. You guys are fantastic and i will always recommend you. I will post on facebook too about how great it was."

-- Arti

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"Thanks for your help and we really appreciated your service. Kids were crazy about the bouncy castle and they all had a great time.  Your colleguage was helpful as well.  
 
Thanks again and have a great week."

-- Virginia


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"Thank you so much for your help in planning our party today. The kids loved the bouncy castle that they didnt want to leave! The number of cars turn out great! Special thanks to the assistants, they were very helpful with looking after the kids. Thanks again and we look forward to having another party with you next week! :)
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-- Debbie

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"The kids all loved the bouncies and had a GREAT time!  Thank you!
 
Your staff was very helpful and very accommodating to our requests when we couldn't decide on where exactly to put the bouncies and was happy to move them around until we were happy!"

-- Maggee

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"Everyone was thrilled! Sorry if I forgot to send a thank you note. And yes the party assistant was very very helpful!
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-- Kim

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"Yesterday was the first time I bring my son to attend your kids club. I was very impress your stuffs work wz warm and caring with all kids.

As first time mother, last year I had a terrible experience for my first time organized the birthday party for my first year old boy. I found a party organizer from one company. End up, I had a terrible experience wz the stuffs n playgroup that they made for us.. English was terrible.. Party pack was terrible... No entertainment.. Stuffs was terrible by not doing anything and never border n care.. 


Yesterday, when I attend your kids club.. Really, I found that the owner must be kind and good, can see all stuffs are very friendly and warm here. It would be nice if I found you last year so that I won't encounter the bad experience for my  first year old boy party. I will sure telling and recommend all my friends about your company and service you provide."

-- Angela

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"It was perfect. Will definitely use it again. And many friends loved it too."

-- Victoria

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